Refund and Returns Policy

Effective Date: April 1, 2023

Money-Back Guarantee

Archundia Jewelries offers a 30-day money-back guarantee on all eligible purchases. If you are not completely satisfied with your purchase for any reason, we will issue a full refund to your original payment method.

30-Day Return Window

We want you to love every piece from Archundia Jewelries. If for any reason you are not completely satisfied, you may return eligible items within 30 days of the delivery date.

Eligibility for Returns

For a return or refund to be accepted, the item must meet the following conditions:

• Be in its original, unused, and unworn condition (same as received)
• Include all original packaging, tags, certificates, and accessories
• Show no signs of wear, damage, or alteration
• Not be a custom, engraved, or personalized item
• Not be marked as “Final Sale”
• Earrings are not eligible for return due to hygiene reasons (unless defective)

We reserve the right to inspect all returned items and deny a refund if these conditions are not met.

How to Initiate a Return or Refund

1. Email us at sales@archundiajewelries.com with your order number and reason for the return.
2. Our team will respond within 1–2 business days with return authorization and shipping instructions.
3. Ship the item back using a trackable shipping method.
4. Once we receive and inspect the item, your refund will be processed within 5–7 business days.

You will receive an email confirmation once your refund has been processed.

Refund Processing

• Refunds are issued to the original payment method used at checkout.
• Processing time: 5–7 business days after we receive and inspect the returned item.
• Original shipping costs are non-refundable (except in cases of our error or defective items).

Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with clear photos of the issue. We will arrange a free replacement or full refund — whichever you prefer — at no additional cost to you. In such cases, we will also provide a prepaid return shipping label.

Exchanges

We are happy to exchange items for a different size or style, subject to availability. To request an exchange, contact us at sales@archundiajewelries.com within 30 days of delivery.

Return Shipping Responsibility

Customers are generally responsible for the cost of return shipping. We recommend using a trackable shipping service. We are not liable for lost or damaged returns during transit.

Exclusions

The following items are not eligible for return or refund unless defective:

• Personalized, custom-engraved, or made-to-order jewelry
• Items on final sale or clearance
• Earrings (for hygiene reasons)
• Items that have been worn, resized, or altered

Questions?

If you have any questions about our Refund and Returns Policy, shipping, or returns, please don’t hesitate to contact us:

📧 Email: sales@archundiajewelries.com 📞 Phone: +1 (321) 236 1530

We appreciate your business and thank you for shopping with Archundia Jewelries!